What are my login credentials?
Modified on: Thu, Jan 30, 2020 at 3:12 AM
If you are logging on for the first time, you will need to register and create your own user name and password for your account. You may register for the Plan at any time by clicking the ‘Login’ link in the top menu, the selecting the plan type and the ‘Portal Login.’ Next, select the ‘New User’ option on the top left of the login screen. You will need your Social Security number and the plan password provided on the Summary Plan Description for your employer or in the list of Plan Passwords directly below the login field. The Summary Plan Description can be found on our website in the Plan Information section by searching for your employer, then selecting the applicable plan type.
If you have forgotten your existing user name or password, you can select the ‘Forgot User ID or Password?’ link on the login screen to have your password reset and to receive an email allowing you to access your account with this reset information. Our customer service department is available by phone and email from 8 AM to 6 PM CST, Monday through Friday, to provide additional assistance as needed.
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