457(b) Support

Am I eligible to withdraw my funds?
For a 457(b) plan, you are eligible to withdraw your funds once you have reached age 59 ½ or terminated employment. A beneficiary is eligible to withdraw th...
Fri, Feb 21, 2020 at 1:32 PM
What is my account number?
  To ensure it remains secure, please call or email our customer service team to receive this information. 
Thu, Jan 30, 2020 at 3:12 AM
What are my login credentials?
If you are logging on for the first time, you will need to register and create your own user name and password for your account. You may register for the Pl...
Thu, Jan 30, 2020 at 3:12 AM
Am I eligible to withdraw my funds?
For a 457(b) plan, you are eligible to withdraw your funds once you have reached age 70 ½ or terminated employment. A beneficiary is eligible to withdraw the...
Thu, Jan 30, 2020 at 3:12 AM
What is the interest rate for this account?
Because the 457(b) account is invested, it does not have an associated interest rate. The balance of the accounts reflects that day’s market fluctuations. T...
Thu, Jan 30, 2020 at 3:12 AM
How do I withdraw the funds from my account?
Because this is a retirement account, there are restrictions on when and for what reasons participants can take money out of their accounts. If you meet one ...
Thu, Jan 30, 2020 at 3:12 AM
I’m no longer employed, what do I do?
The Internal Revenue Code allows distribution of funds only upon retirement, termination of service with the participating employer, or attainment of age 7...
Thu, Jan 30, 2020 at 3:12 AM
Where can I send a distribution form?
Distribution forms can be sent to our office by fax to our toll-free fax number, 888-989-9247, or by mail, to 900 S. Capital of Texas Hwy, Suite 350, Austi...
Thu, Jan 30, 2020 at 3:12 AM
How do I terminate a plan?
Participants may stop contributions at any time by logging in to their account on the TCG Administrators’ site. To withdraw funds from the account, you mus...
Thu, Jan 30, 2020 at 3:12 AM
Can I fill out a Salary Reduction Agreement by paper?
No. All enrollments and contribution changes are done online through our secure web portal. If you are having difficulty navigating the site or would prefe...
Thu, Jan 30, 2020 at 3:12 AM